↩️ Returns & Refunds Policy – Niharikahandlooms.in

At Niharikahandlooms.in, we take pride in offering authentic, handcrafted Indian garments made with love and care. Each item is carefully inspected before shipping. However, if something doesn’t go right, we’re here to help.

1. ✅ Return Eligibility

We accept returns or exchanges only in the following cases:

• Damaged or defective product

• Wrong item (wrong size, color, or design)

2. ❌ Non-Returnable Items

Because our sarees and garments are handmade and made-to-order, we do not accept returns for:

• Change of mind or dislike of fabric/design

• Slight color or texture variations (due to natural dyes and handweaving)

• Customized or altered products

These variations are part of the charm of handmade art.

3. 📦 Return Conditions

To qualify for a return or exchange:

• Contact us within 48 hours of receiving your order

• Product must be unused, unwashed, and in original condition with tags and packaging

• Return shipping is the customer’s responsibility unless the item was damaged or incorrect

4. 💳 Refund Process

If approved, a refund will be issued to your original payment method within 5–7 business days after we receive and inspect the return.

• Prepaid orders: Refund via same payment gateway

• COD orders (if applicable): Refund via UPI/bank transfer

5. 🛠 Damaged or Wrong Items

Please email us at officialniharikahandlooms@gmail.com with:

• Your order number

• A clear photo of the damaged or incorrect item

• Your contact details

We will arrange a replacement or refund promptly.

6. ⏳ Cancellations

Orders can be cancelled within 12 hours of placing the order.
Once the order is shipped, cancellation is no longer possible.

7. ✨ Note from Us

Our products are handcrafted with care by skilled artisans. Minor irregularities are natural and reflect the handmade process. Each saree tells a story and we hope you’ll love the unique beauty it brings.